Reporting a problem
If something is broken, these four lines let us reproduce it instead of guessing, and usually turn a week of back-and-forth into one reply:
- 01which app, and its version (in Lexio: Profile; in Bazi Compass: Settings);
- 02your phone model and Android version;
- 03what you did, step by step, before it went wrong;
- 04what you expected to happen, and what happened instead.
A screenshot or a screen recording is worth all of the above together, if you can take one.
Account and data requests
To delete your Bazi Compass account, or to ask what data we hold about you, write from the email address you signed up with and say so plainly — no special form is needed. See the privacy policy for what deletion covers.
Lexio has no accounts and stores nothing on our side, so there is nothing for us to delete. Uninstalling the app removes everything it holds.
Requests and ideas
Feature requests are welcome and genuinely read. We build a small number of apps and keep working on them, so a good suggestion has a real chance of ending up in the next version.